Website operator

Brgnova™ and brgnova.com are owned and operated by Changsha Mengjie Network Technology Co., Ltd.. References to “we,” “us,” or “our” mean the operator; “you” means a visitor, account holder or shopper.

Acceptance

By using our website you agree to follow these Terms of Use and applicable law. Purchases are also subject to our Terms and Conditions and relevant store policies.

Eligibility

Users who independently place orders must be old enough to make binding agreements in their place of residence or have suitable parent or guardian involvement. The site is intended for general consumer shopping rather than children.

Permitted activities

You may browse crystal suncatchers and related product images, read specifications and store policies, purchase lawful products, use available customer accounts, review order information and contact customer care for legitimate support purposes.

Prohibited activities

• Illegal, fraudulent, misleading or unauthorized purchasing activity.
• Attempts to access another customer's data or restricted website systems.
• Introducing malware, automated attacks or other activities that interfere with our store.
• Unauthorized copying, harvesting or large-scale scraping of content and personal information.
• Impersonation, abuse, threats or unlawful communications through our services.

Product content and intended use

Product photos, display examples and decorative descriptions are for shopping information. Actual reflected colors depend on lighting, surrounding surfaces and display position. Always follow product-specific information and safe hanging practices. Hanging crystal accessories are not intended as toys.

Accuracy and updates

We seek to keep product descriptions, availability and prices current. We may correct errors or update website content and availability, subject to legal obligations and rights relating to orders already accepted.

Accounts and security

If account functions are offered, provide accurate details and protect your credentials. Notify customer support immediately if you suspect unauthorized activity. We may restrict accounts or access when reasonably needed to protect customers, prevent abuse or comply with law.

Website and third-party links

Our store uses Shopify and may link to external payment, tracking, social or informational websites. We are not responsible for unrelated third-party website content, and you should review their applicable terms and privacy practices.

Intellectual property and permitted copying

Brgnova™ names, site graphics, text and photographs are protected to the extent provided by applicable laws. No transfer of intellectual-property ownership occurs through your access to the site. Limited personal, noncommercial browsing is permitted.

Privacy and cookies

Use of this website involves the processing of information described in our Privacy Policy, including necessary store functionality and, where permitted and enabled, measurement and advertising technologies.

Website availability

We make reasonable efforts to maintain a usable storefront but cannot promise uninterrupted access. Maintenance, service outages, security incidents or external provider interruptions may occasionally affect access.

Changes to these terms

We may update these website rules for legal, security or operational reasons. The latest version will appear here. Material changes will be handled in a manner consistent with applicable law.

Contact and related policies

Contact service@brgnova.com or +86 176-7592-2436. See also Contact Us, Shipping Policy and Return & Refund Policy.